Technology
The Technology Department leads the Hickman County School System to better use of technology in the classroom as well as in the office. We affirm that the use of technology in education should never be an end unto itself, but a means to more effective teaching and learning.
Teacher & Staff Resources
Parent & Student Resources
Work Orders For Teachers & Staff Employees
BEFORE YOU TURN IN A WORK ORDER…
- Emails and texts do not suffice for work orders. Work orders will take priority over any other communication in most cases.
For our department to keep records and order for work needing done, all requests need to be through our work order system. - Please make sure you reboot your computer before turning in a work order.
A reboot can sometimes fix an issue you're having. - Please have the person experiencing the problem turn in the work order.
Even if the computer is not functional in the room, they can go to another computer and enter their work order from that location. This gives us the most amount of information on the problem if it comes from the person having issues. - Please do not request to move network wires, computers, TVs, etc. in a classroom due to classroom rearrangement or moving to another classroom.
Most of the time the ethernet cord connections are in the best spot and it is difficult to move just for decor. - Before submitting a work order for a chromebook, please first contact your Technology Ambassador in your building to see if they are able to fix it.
If then a work order is needed, the Technology Ambassador should do this. Please be sure the Tech Ambassador knows the chromebook cart names and numbers on your work order so we can identify the chromebook with the issue. - Do not turn in a work order about keys not staying on chromebooks.
The technology department does not replace keys that have been picked off or broken off of the keyboard. It is up to the school on how that is handled and fixed. - We do not support wireless printers. Any classroom printers will need to be connected via USB.
Thank you for your help in making our work order system more efficient and beneficial for everyone.
After Reading The Information To The Left,
You will click on the link below. You will be asked to enter your hickmank12.org email.
Then you will receive an email from our work order system. Click on the link it provides.
Please fill in the information in the fields as requested.
In the description be as detailed about the issue as possible.
There is no need in explaining that it is important to the function of your room.
We understand and will move as fast as we are able to.
** Select submit when all information is completed.**
VERY IMPORTANT....You will then receive an email with the information that was sent to us.
We will also correspond with you through that email if there are any questions or solutions.
Please look for that correspondence to help the process to be as quick as possible.